Australia & NZ Visa Photo — 35×45 mm, Light Background
1200×1600 px · 512KB–3MB · Plain light grey
Australia's ImmiAccount wants a JPEG between 70KB and 3.5MB (preferred 1200×1600 px) on a neutral or light grey background that contrasts with your face — pure white risks rejection. New Zealand's online channel wants a 3:4 portrait between 512KB and 3.14MB.
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Official spec — Australia / NZ Visa
- Size
- 1200×1600 px JPEG
- File
- 512KB–3MB
- Head height
- 70–80%
- Background
- Plain light grey
- Print size
- 35×45 mm
Portal quirks
- Australia's photograph upload wants a JPEG between 70KB and 3.5MB, preferred 1200×1600 px — the generic 5MB attachment cap does NOT apply to photos
- Background must be neutral or light grey and contrast with your face — pure white risks rejection
- New Zealand's online channel wants a 3:4 portrait JPG between 512KB and 3.14MB, face 70–80% of the frame
- Print standard for paper applications is 35×45 mm
Source: immi.homeaffairs.gov.au · Last verified: 2026-08
Common rejection reasons
Australia/NZ photo rejections come from background tone and framing more than file size. The causes:
Fix a rejected photo →Frequently asked questions
For online uploads: a JPEG between 70KB and 3.5MB, preferred resolution 1200×1600 px, head and shoulders on a neutral or light grey background, taken within the last 6 months. The paper standard is a 35×45 mm print. The generic 5MB attachment cap does not apply to photographs.